Contact Us
We are closed on Thanksgiving and Black Friday so our team can spend time with their families for the holiday. Our Customer Experience Team will be available from Monday, November 28 at 8am-7pm EST.
Live Chat is the fastest way for us to assist you.
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Frequently Asked Questions
Answers to our most commonly asked questions: Frequently Asked Questions
Submit a request
Select the option below that best fits your inquiry:
Live Chat
Click or tap the Chat icon at the bottom, right-hand corner of your screen to chat with a Customer Experience Team member.
Available Monday - Friday, 8am-7pm EST.
Phone
(855) 935-5550
Available Monday - Friday, 8am-7pm EST.
hello@polywood.com
To help us address your inquiry as quickly as possible, please include the following in your email:
- Your name
- Contact phone number
- Product model and serial number if available
Business Customers
Please email us at hello@polywood.com