POLYWOOD offers free shipping within the contiguous United States on every order. We ship your order using the fastest, safest, and most reliable method for your delivery address.
When your order ships, you will receive an email notification with details of the items shipped and traffic information. We encourage you to track your order online or over the phone with the carrier (FedEx, UPS, etc.). Please note, it can take up to 4 days for the tracking information to be updated on the carrier’s website.
Standard delivery includes bringing the furniture to your delivery address. It does not include specific placement or removal of the packaging. Please make sure that you inspect the package(s) at the time of delivery. If the shipment appears to be damaged, or if there is any reason you are concerned with the packaging, please note this when signing for the delivery.
For orders shipping outside the United States, please contact us for a custom quote before placing your order. To obtain your quote, you will need to provide your delivery address and the color/quantity of items you would like to order.