Warranty and Replacement for Items Purchased from an Internet Merchant
I purchased my POLYWOOD furniture from a different online retailer. Are my items covered under warranty?
If you purchased POLYWOOD furniture from another online retailer, our Customer Experience Team can assist you with warranty claims for replacement parts and hardware.
For full unit replacements, you will need to contact the store where you made the original purchase and follow their warranty policies and procedures.
Need help with your order?
Click the 🗨️ icon in the bottom right to connect with our Customer Experience Team.