Submit a request

Please let us know how we can best assist you.

Please let us know what's not looking right on your order.

To determine if your request is covered under warranty, refer to: polywood.com/warranty

We are unable to process tax exemption requests without a tax exemption form. If you are applying for a tax exempt account, please ensure your form is attached.

If you don't know, write "N/A."

Enter the item part number

Please provide your item serial number(s). This is typically located on the underside of the seat or on the leg for furniture, or on the tag for cushions.

Do you need all, or Part A etc., and quantity needed?

Please enter a phone number which can be used to contact you directly.

Please confirm the original shipping address on your order.

Please provide the new, complete shipment address for your order.

Please share any extra details our team should know to process your request. The more information you provide, the faster we can assist you.

Please verify that the image you have attached is an undoctored image of the current state of your furniture.

Add file or drop files here