Order Payment Processing
Will you charge my account at the time my order is placed, or when it ships?
POLYWOOD is a build to order manufacturer, so we will process your payment in full at the time your order is placed.
We'll also send you an order confirmation by email when we receive your order. You can use our Order Status page to check the status of your polywood.com order at any time.
Need help with your order?
Click the 🗨️ icon in the bottom right to connect with our Customer Experience Team.