Warranty and Replacement for Items Purchased at a Big Box Store
If you purchased POLYWOOD furniture online or in person from a big-box retailer, our Customer Experience Team can assist you with warranty claims for replacement parts and hardware.
For full unit replacements, you will need to contact the store where you made the original purchase and follow their warranty policies and procedures.
Need help with your order?
Click the 🗨️ icon in the bottom right to connect with a team member.