Do I need to register my product for warranty coverage?
You don't need to register your furniture or accessories for warranty purposes. However, keeping your items' serial numbers handy helps streamline future warranty claims and purchase history requests.
We recommend leaving your serial number stickers on your furniture or filing them away in a safe place for future use.
FAQs:
Q: Where can I find the serial number for my furniture?
A: Each POLYWOOD product is identified by a unique serial number. For furniture, we place stickers containing barcodes and serial numbers on the backs or bottoms of products, such as table legs or seat undersides. We print serial numbers for cushions and pillows on their sewn-in tags.
Q: Where can I find the model number (SKU) for my furniture?
A: You can find the model number (also referred to as the SKU) in the following places:
- In your order confirmation email
- In the My Orders section in your account dashboard
- By searching for the product using our Product Search page