I'm having trouble creating a POLYWOOD account. What should I do?
If you're experiencing issues while trying to create a POLYWOOD account, try these troubleshooting tips:
Check the registration page:
Make sure you're using the correct registration page: https://account.polywood.com/
Try a different device:
If the issue persists, try accessing the registration page from a different device, such as a smartphone, tablet, or desktop computer.
Clear your browser cache:
Clearing your cache can help resolve many browser-related issues. Follow these general steps:
- Open your browser settings.
- On a PC: In your browser window, press Ctrl + Shift + Delete.
- On a Mac: In your browser window, press Cmd + Shift + Delete.
- Select “Cookies and other site data” (or similar option).
- Set the time range to "All time."
- Click “Clear data” or “Delete” (phrasing varies by browser).
NOTE: If you're using a smartphone or tablet, the steps to clear your cache vary depending on the device and browser. Refer to your device’s instructions for clearing cache data.