Where can I find assembly instructions and videos?
You can find detailed assembly instructions for your POLYWOOD furniture by searching for the item name or SKU number on our Assembly Instructions page.
Most items that require assembly take less than 30 minutes to complete. Some items, like chairs or tabletops, may arrive with key components (such as the seat, backrest, or tabletop) pre-assembled.
Basic tools and hardware needed for assembly are included with each order. If additional tools are required, they'll be listed in the assembly instructions provided.
Additional Information:
- To see if an item requires assembly, check the listed features under the Product Details section on the individual product page.
- For bigger items like dining tables or sofas, it may be helpful to have assembly assistance from a friend or family member.
FAQs:
Q: Does POLYWOOD furniture come preassembled?
A: Some items arrive fully assembled, while others are designed for easy at-home assembly. To check whether an item requires assembly, review the Product Details section on the product's individual page.
Q: Do you offer assembly services?
A: Assembly is included with the PW Designer Series through the White Glove Experience. For other POLYWOOD furniture, assembly isn’t provided, but instructions and hardware are included to simplify self-assembly. You can also hire a local handyperson if needed.
Q: I’m missing hardware or some hardware pieces are incorrect. How can I get replacements?
A: For missing hardware like screws, bolts, or nuts, use our Self-Service Hardware Portal. Simply locate your product's serial number and request a free replacement pack—no warranty claim needed.