How do I replace cushions, pillows, or deep seating cushions?
If you wish to replace your POLYWOOD cushions, pillows, or deep seating cushions, the process depends on whether the item is covered under warranty.
How to Replace Your Cushions or Pillows
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If your cushions are under warranty:
Submit a Warranty Claim for the defective or damaged cushions. Our team will review your request and assist you with getting the replacements you need.
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If your cushions are not under warranty:
You can purchase new cushions, pillows, or deep seating cushions directly from our website.
Additional Information:
- If your cushion or pillow is no longer under warranty, you can still purchase replacements directly from our website without needing to file a claim.
- For other replacement parts, refer to our Replacement Hardware or Replacement Lumber Parts articles.
FAQs:
Q: How can I tell if my cushion replacement is covered under warranty?
A: Generally, cushions, pillows, and deep seating cushions are covered by a one-year warranty from the date of purchase. Refer to our full warranty policies for more details.
Q: Where can I find cushions and pillows that fit my product?
A: Follow these steps to find the right cushions for your product:
- Go to the product page for the item needing replacement cushions.
- Expand the "Shop Accessories" drop-down.
- Choose a compatible replacement cushion or pillow from the available products.
Q: Where can I find deep seating cushions?
A: Check the "Shop Accessories" drop-down on the product page of the item you need cushions for, or browse all our deep seating cushions.