My items are damaged, defective, or I received the wrong item. Can I get a replacement?
Please submit a warranty request if you experience any issues with your POLYWOOD furniture or accessories, such as defects, breakage, or missing hardware.
Whether you’ve had your furniture for years or just received your order, our Customer Experience Team is happy to help you get the replacement parts you need.
View our warranty policies for more information.
Need help with your order?
Click the 🗨️ icon in the bottom right to connect with our Customer Experience Team.