How do I replace lumber parts like table legs, slat boards, or chair arms?
If you need to replace your furniture's lumber components to correct manufacturing defects, damage, or wear, our team can help.
Even if your replacement is not covered under warranty, we can assist with setting up an order for replacement parts.
Complete an Order Issue Claim for the lumber part(s) you need to replace. Our team will review your request and assist you with obtaining the necessary lumber replacements.
Request Non-Hardware Replacement Parts
Additional Information:
- Follow the above process to replace other non-hardware furniture components such as fire pit table glass wind guards, chair slings, chair woven inserts, umbrellas, and other accessories.
- We cannot sell parts that weren’t part of the item's original design. For example, we cannot sell bar-height table legs to change the height of a dining-height table.
- We cannot sell replacement table legs to go with a tabletop that was previously replaced under warranty.
- If your product has been discontinued, we may replace it with materials of equal value or quality.
- For other replacement parts, refer to our Replacement Hardware or Replacement Cushions & Pillows articles.
FAQs:
Q: How do I know if my replacement part is covered under warranty?
A: For full warranty details and to determine if your replacement is covered, refer to our full warranty policies.
Q: I’m missing hardware, or some hardware pieces are incorrect. How can I get replacements?
A: For missing hardware like screws, bolts, or nuts, use our Self-Service Hardware Portal. Simply locate your product's serial number and request a free replacement pack—no warranty claim needed.