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Holiday Hours: Our Customer Experience team is spending Labor Day, Monday, September 7th, with their families. Phone support will be closed that day and reopens Tuesday, September 8th. Chat and email are available anytime.
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  1. POLYWOOD Customer Service & Help Center
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General Product Information

  • Finding Product Features, Dimensions, & Weight
  • Split a Furniture Set or Order Individual Pieces
  • Finding Matching Accessories & Cushions
  • Understanding Price Differences in POLYWOOD Products
  • Finding Product Pricing
  • POLYWOOD Medallions
  • Find a Store or Showroom
  • Manage Email & Catalog Marketing Subscriptions
  • Design Services
  • Career Opportunities
  • Corporate Giving Program
  • Genuine POLYWOOD™ Lumber for Projects
  • Collections Recommended for Heavy or Commercial Use
  • Most Comfortable Collections
  • Lumber Color & Finish Upcharges
  • Removing Static Electricity From Furniture
  • Surface-Mounting Furniture
  • Lumber Heat Retention
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