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  1. POLYWOOD Customer Service & Help Center
  2. Shipping, Tracking & Lead Times

Information about our lead times, tracking, and order delivery.

Lead Times

  • Production Lead Time & Delivery Transit Time
  • Quick Ship Products with the Shortest Lead Times

Shipping, Tracking & Delivery

  • Delay or Reschedule a Ship Date
  • Parcels Missing from a Delivery
  • Tracking Numbers in Pending Status or Without Carrier Updates
  • Updating Your Order Information
  • Adding Special Delivery Instructions
  • Expedited Shipping
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